Residents discounts

From the 1 Sep 2012 In order to obtain Canary Islands residents’ travel discount on airplanes or ferries (in Spanish territories) you will be required to produce a certificate of entitlement to discount (Bonificaciones or Viaje) available from your local Town Hall at the point of picking up your boarding pass. (unless you have already been cleared by the automated entitlement checking system at the time of booking)

The Certificate must be within date and show your address of residency entitling the holder to the discount, this must be accompanied by a Current National Identity Document or Passport if you are Non resident and your home member state of the European Union does not issue identity cards.

IMPORTANT : Customers who are unable to show any documentation proving residency will not be accepted on the journey and their ticket will be returned to them. They will be required to purchase another ticket without the resident discount and check in again within the established time limit.

Its also important to note that this discount is only available to European nationals who are resident in the Canary Islands.

Non Spanish Europeans will not be able to take advantage of the on-line systems available from the various Local Authorities unless they have previously obtained and installed a digital identy certificate on their computers


The Teide Cable car accepts Green Certificates and passports for discount purposes


I also sent an enquiry to Loro Parque about what to bring to get discounted entrance fees and they replied:

Thanks for your mail. Concerning your question the best would be if you bring together with your British passport or Spanish drivers licence a copy of your “Certificado de empadronamiento” from the Town hall of Puerto de Santiago, ( Obviously this is for Stgo residents – others substitute your own town hall ) so you won’t have any problems at the entrance.

I hope I could help you and wish you a nice time in LORO PARQUE.
Best regards
Katja Hahn

Dirección de Relaciones Externas
Inge Feier – Directora
Katja Hahn – Departamento de Medios

Avda. Loro Parque s/n
E-38400 Puerto de la Cruz
Teléfono: +34-922-37-38-41 ext. 204
Fax: +34-922-37-50-21

you may want to print this to take with you in case there are any queries at the ticket office