Getting your own Doctor’s appointment at the Canarian National Health Doctor’s Surgery

If you know your CIP number which is on your medical card (and provided you are properly registered with a Spanish GP), then you can make an appointment on the internet click on this link

Or you can ‘phone 012 seven days a week to make an appointment with your GP, when you get through a recorded voice will speak giving you options, when it pauses then press “one” on your telephone.

You may get straight through to a human being, or you may get another recorded message which is saying that the operators are occupied and you should hold the line. This can be repeated several times depending on how busy they are.

The voice will change and you should hear someone introduce themselves by name, ending up with the phrase ( all of the Spanish here is reproduced phonetically in block capitals) EN KAY PWEYDOH EYE-OOO-DAR-LAY? ¿En que puedo ayudarle? (HOW CAN I HELP YOU)

You Say “OONAH SEE-TAH ENN “YOUR TOWN” POR FAVOR” Una cita en ——– por favor (AN APPOINTMENT AT YOUR TOWN PLEASE)

They say – APPLE – YEEDOS? apellidos (SURNAMES)

You say your surname and it´s useful to say SOLO EYE OON APPLE –YEEDO Solo hay un apellido (I ONLY HAVE ONE SURNAME)

They say FET-CHA DAY NASS-EE-ME-EN-TOH? ¿Fecha de nacimiento? (DATE OF BIRTH)

See the phonetic guide below as to how to say this

They then confirm your first name, and the name of your doctor,

Say “Si” if they have got it right.

They Say CON-SULE-TAH OH REP- ET-EAR Consulta o repetir (CONSULTATION OR REPEAT PRESCRIPTION)

You choose CON-SULE-TAH consulta if you need to consult the doctor or REP- ET-EAR repetir if you just need to get your prescriptions.

They then tell you the date and time of your appointment

Working days of the week

Lunes – LOO – NAYS – Monday

Martes – MAR – TAYS – Tuesday

Miercoles – MEE -AIR -COLL -AYS -Wednesday

Jueves – HWEY- VEZ – Thursday

Viernes – VEE- ERR-NAYS – Friday

Months

Enero – EN-AIR-OH -January

Febrero- FEB-RARE-OH- February

Marzo- MAR-ZO -March

Abril- AB-RILL- April

Mayo- MAY-OH -May

Junio- WHO-KNEE-OH- June

Julio- WHO-LEE-OH -July

Agosto- AH-GOS-TOH -August

Septiembre- SEP-TEE-EM-BRAY -September

Octubre- OC-TOO-BRAY- October

Noviembre- NO-VEE-EM-BRAY- November

Diciembre- DISS-EE-EM-BRAY- December

Date

Dia – DEE-AH (This literally means day, but the way to say a date in Spanish, for the purposes of your appointment, is to say

“Lunes día veinte de Septiembre” LOO -NAYS DEE-AH BEN-TAY DAY SEP-TEE-EM-BRAY – Literally – Monday the twentieth day of September.

1 OO-NO 11 ON-SAY 21 VEN-TEA-OO-NO
2 DOSS 12 DOSS-SAY 22 VEN-TEA-DOSS
3 TRAYS 13 TREH-SAY 23 VEN-TEA-TRES
4 KWAT-RO 14 CAT-OR-SAY 24 VEN-TEA-KWAT-RO
5 SINK-OH 15 KIN-SAY 25 VEN-TEA-SINK-OH
6 SAY-EESE 16 DISSY-SAYS 26 VEN-TEA-SAY-EESE
7 SEE-YET-EH 17 DISSY-SEE-YET-TAY 27 VEN-TEA-SEE-YET-TAY
8 OH-CHO 18 DISSY-OH-CHO 28 VEN-TEA-OTCH-CO
9 NWAY-VEH 19 DISSY-NWAY-VEH 29 VEN-TEA-NWAY-VEH
10 DEE-EZ 20 VEN-TEA 30 TREN-TAH
31 TREN-TAH-EE-OO-NO

Year

Mil novecientos y MEAL NO-VEE-SEE-EN-TOSS    EEEE – nineteen hundred OR Dos mil DOSS MEAL two thousand and :

VEINTE Treinta Cuarenta Cincuenta Sesent Setenta Ochenta Noventa
BEN-TAY TREN-TAH KWAR-EN-TAH SIN-KWEN-TAH SESS-EN-TAH SET-EN-TAH OTCH-EN-TAH NOV-EN-TAH
20 30 40 50 60 70 80 90

y – EEE – and

1 OO-NO
2 DOSS
3 TRAYS
4 KWAT-RO
5 SINK-OH
6 SAY-EESE
7 SEE-YET-EH
8 OH-CHO
9 NWAY-VEH

Example: Veinte de Septiembre de mil novecientos sesenta y dos BEN-TAY DAY SEP-TEE-EM-BRAY DAY MEAL NO-VEE-SEE-EN-TOSS SAY-SEN-TAH  EEEE DOSS – 20/9/1972