UNOFFICIAL translation of Order SND / 388/2020, of May 3, which establishes the conditions for the opening of certain shops and services to the public, and the opening of archives, as well as for the practice of professional and federated sport.

CHAPTER I

Conditions for the opening of retail establishments and commercial premises and similar services to the public

Article 1. Reopening of retail establishments and commercial premises and of similar services.

1. All retail establishments and commercial premises and activities of professional services whose activity had been suspended after the declaration of the state of alarm under the provisions of article 10.1 of Royal Decree 463/2020 , of March 14, declaring the state of alarm for the management of the health crisis situation caused by COVID-19 may proceed to reopen to the public, with the exception of those with an area of ​​more than 400 square meters, as well as those that are designated as a commercial center or a commercial park, or those units that are within them without direct and independent access from outside, provided that they meet the following requirements:

a) A prior appointment system will be established to guarantee the permanence inside the establishment or premises at the same time of a single client for each worker, without waiting areas being enabled inside them.

b) Individualized customer service will be guaranteed with the proper physical separation provided for in this document or, in the event that this is not possible, through the installation of counters or partitions.

c) A preferential service schedule will be established for those over 65 years of age, which must be made to coincide with the time slots for walks and physical activity of this group.

2. The provisions of this order shall not apply to retail activities and establishments and commercial premises already open to the public as permitted in accordance with Royal Decree 463/2020, of March 14, which may continue to be open under the same conditions that they were subject to since the entry into force of the aforementioned royal decree, without prejudice to compliance with the safety and hygiene measures provided for in article 3 of this order. Notwithstanding the foregoing, the effective reactivation of social services will be promoted through the reinstatement of all the personnel necessary in Phase 0 of the Plan for the Transition to the New Normality.

3. All establishments and premises that may proceed to reopen to the public in accordance with the provisions of this order, may establish, where appropriate, systems for the collection of the products purchased at the premises, provided that they guarantee a staggered collection that avoids crowds in interior of the premises or its access.

4. Trips to the establishments and premises referred to in this article may be made only within the municipality of residence, unless the service or product is not available that municipality.

Article 2. Hygiene measures to be applied in establishments and premises open to the public.

1. Establishments and premises that open to the public in accordance with article 1 shall carry out, at least twice a day, a cleaning and disinfection of the facilities with special attention to the most frequent contact surfaces such as door knobs, counters, furniture , handrails, vending machines, floors, telephones, hangers, cars and baskets, taps, and other elements with similar characteristics, according to the following guidelines:

(i) One of the cleans will be carried out, at the end of the day;

(ii) Disinfectants will be used such as dilutions of freshly prepared bleach (1:50) or any of the disinfectants with virucidal activity that are on the market and that have been authorized and registered by the Ministry of Health. If a commercial disinfectant is used, the indications on the label will be respected.

(iii) After each cleaning, the materials used and the personal protective equipment (hereinafter PPE) used will be disposed of safely, proceeding to hand washing. For said cleaning, a break from opening dedicated to maintenance, cleaning and replacement tasks may be carried out throughout the day, preferably at noon. Likewise, cleaning and disinfection of work stations will be carried out at each shift change, with special attention to counters, partitions, keyboards, payment terminals, touch screens, work tools and other items susceptible to manipulation, paying special attention to those used by more than one worker. When more than one worker will attend the public in the establishment or premises, the cleaning measures will be extended not only to the commercial area, but also, where appropriate, to private areas of the workers, such as changing rooms, lockers , toilets, kitchens and rest areas.

2. Staff uniforms and work clothes will be washed and disinfected daily, if applicable, which must be washed mechanically in washing cycles between 60 and 90 degrees Celsius. In those cases where uniform or work clothes are not issued, the clothes used by the workers who are in contact with the clients must also be washed in the conditions indicated above.

3. Adequate ventilation of all establishments and commercial premises must be guaranteed.

4. The toilets of commercial establishments will not be available for use by customers, except when strictly necessary. In the latter case, the toilets, taps and door knobs will be cleaned immediately.

5. All establishments and premises should have bins, if possible with a lid and pedal, in which tissues and any other disposable material can be deposited. These bins should be cleaned frequently, but at least once a day.

Article 3. Risk prevention measures for personnel providing services in establishments and premises open to the public.

1. The following workers may not return to their jobs in commercial establishments:

a) Workers who at the time of the reopening of the commercial establishment are in home isolation for having a diagnosis of COVID-19 or have any of the symptoms compatible with COVID-19.

b) Workers who, without having symptoms, are in a period of home quarantine due to having had contact with someone with symptoms or diagnosed with COVID-19.

2. The owner of the economic activity carried out in the establishment or premises must comply, in any case, with the risk prevention obligations established in current legislation, both generally and specifically to prevent the spread of COVID19 . In this sense, they will ensure that all workers have personal protective equipment appropriate to the level of risk and that they have permanently available, in the workplace, hydroalcoholic gels with virucidal activity authorized and registered by the Ministry of Health. For hand cleaning, or when this is not possible, soap and water. The use of masks will be mandatory when the interpersonal safety distance of approximately two meters between the worker and the client or between the workers themselves cannot be guaranteed. All personnel must be trained and informed on the correct use of the aforementioned protective equipment. The foregoing shall also be applicable to all workers of third-party companies that provide services in the premises or establishment, either regularly or one time.

3. Fingerprint transfer authentication will be replaced by any other time control system that guarantees adequate hygienic measures to protect the health and safety of workers, or the recording device must be disinfected before and after each use. warning workers of this measure.

4. The arrangement of the workstations, the organization of shifts and the rest of the working conditions present in the center will be modified, as necessary, to guarantee the possibility of maintaining the minimum interpersonal safety distance of two meters between workers, this being the responsibility of the owner of the economic activity or the person to whom he delegates. The distance between seller or service provider and customer during the entire customer service process will be at least one meter when there are protection elements or barriers, or approximately two meters without these elements.

In the case of services that do not allow the maintenance of the interpersonal safety distance, such as hairdressing salons, beauty centers or physical therapy, the appropriate individual protective equipment must be used to ensure the protection of both the worker and the client, and in any case ensure the maintenance of the two-meter distance between one client and another.

5. Likewise, the distance measures provided for in this order must be complied with, where appropriate, in workers’ locker rooms, lockers and toilets, as well as in rest areas, dining rooms, kitchens and any other area of ​​common use.

6. If a worker begins to have symptoms compatible with the disease, the telephone number enabled by the autonomous community or corresponding health center will be contacted immediately. The worker must leave his job until his medical situation is assessed by a health professional.

Article 4. Protection and hygiene measures applicable to clients, inside establishments and premises.

1. The time spent in the establishments and premises will be limited to what is strictly necessary so that the clients can make their purchases or receive the provision of the service.

2. In establishments where the personalized attention of more than one client is possible at the same time, the interpersonal safety distance of two meters between clients, with marks on the ground, or through the use of signage, must be clearly indicated. In any case, multi customer service may not be carried out simultaneously by the same worker.

3. Establishments and premises must make available to the public dispensers of hydroalcoholic gels with virucidal activity authorized and registered by the Ministry of Health, at the entrance of the premises, and must always be full and available for use.

4. In establishments and commercial premises that have self-service areas, a worker from the establishment must provide the service, in order to avoid direct manipulation by customers of the products.

5. No trial or sample products may be made available to customers.

6. In establishments in the commercial textile sector, clothing and similar arrangements, the changing rooms must be used by a single person and after each use they will be cleaned and disinfected. In the event that a customer tries on a garment that he subsequently does not purchase, the owner of the establishment will implement measures so that the garment is sanitized before it is provided to other customers.

CHAPTER II Conditions under which the hotel and restaurant activities must be carried out

Article 5. Hotel and restaurant activities.

1. Hotel and restaurant activities may be carried out through home delivery services and through the collection of orders by customers in the corresponding establishments; consumption inside the establishments is prohibited.

2. Regarding home delivery services, a preferential distribution system may be established for people over 65 years of age, dependents or other groups more vulnerable to infection by COVID-19.

3. In the collection services at the establishment, the customer must place the order by phone or online and the establishment will set a collection schedule for it, avoiding crowds in the vicinity of the establishment. Likewise, the establishment must have a space enabled and marked for the collection of orders where the exchange and payment will take place. In any case, the due physical separation established in this order must be guaranteed or, when this is not possible, with the installation of counters or partitions.

4. Notwithstanding the provisions of the previous section, in those establishments that have points for order and collection of orders for vehicles, the client may place orders from his vehicle in the establishment itself and proceed to its subsequent collection.

5. The establishments may only be open to the public during the order pick-up hours.

Article 6. Risk prevention measures for the personnel who provide services in the hotel and restaurant establishments.

1. The following workers may not return to their jobs in commercial establishments:

a) Workers who at the time of the reopening of the commercial establishment are in home isolation for having a diagnosis of COVID-19 or have any of the symptoms compatible with COVID-19.

b) Workers who, without having symptoms, are in a period of home quarantine due to having had contact with someone with symptoms or diagnosed with COVID-19.

2. The owner of the economic activity carried out in the establishment or premises must comply, in any case, with the risk prevention obligations established in current legislation, either generally and specifically to prevent the spread of COVID19. In this sense, they will ensure that all workers have personal protective equipment appropriate to the level of risk, composed at least of masks, and that they have permanently available and registered hydroalcoholic gels with virucidal activity at the workplace. by the Ministry of Health and / or soaps for cleaning hands.

Article 7. Hygiene measures for clients and capacity for hotel and restaurant establishments.

1. The owner of the hotel and restaurant business carried out in the establishment must, in any case, make available to customers:

a) At the entrance of the establishment: hydroalcoholic gels with virucidal activity authorized and registered by the Ministry of Health, which must always be in use.

b) At the exit of the establishment: litter bins with a non-manually operated lid, equipped with a rubbish bag.

2. The time of permanence in the establishments in which the collection of orders is carried out will be limited to what is strictly necessary so that customers can collect them.

3. In establishments where the personalized attention of more than one client is possible at the same time, the interpersonal safety distance of two meters between clients, with marks on the ground, or through the use of signage must be clearly indicated. In any case, multi customer service may not be carried out simultaneously to several customers by the same worker.

4. In the event that more than one client cannot be served individually at the same time under the conditions set forth in the previous section, access to the establishment will be carried out individually, not allowing more than one client to stay there, except in those cases in which it is an adult accompanied by a person with a disability, minor or elderly person.

CHAPTER III Conditions under which professional and federated sports activity must be carried out

Article 8. Professional athletes and high-level qualified athletes.

1. Professional athletes, in accordance with the provisions of Royal Decree 1006/1985, of June 26, which regulates the special employment relationship of professional athletes, and athletes qualified by the Higher Sports Council as athletes of high level or of national interest, will be able to carry out training individually, outdoors, within the limits of the province in which the athlete resides.

For it: a) They may freely access, if necessary, those natural spaces in which they must carry out their sporting activities, such as the sea, rivers, or reservoirs, among others.

b) They may use the necessary sports equipment and equipment. The development of the training and the use of the material must be carried out, in any case, maintaining the corresponding measures of social distancing and hygiene for the prevention of the spread of COVID-19, indicated by the health authorities.

2. The athletes referred to in this article and who practice adapted sports or paralympic sports may have the support of another athlete to carry out their sports activity, if this is unavoidable. In this case, the interpersonal safety distances will be reduced as necessary for sports practice, both masks must be used, and the measures deemed appropriate will be applied to guarantee personal hygiene and the respiratory label that is appropriate in each case.

3. The duration and schedule of training will be necessary for the proper maintenance of the sports form.

4. A person who performs the work of coach may attend the training sessions, whenever necessary and who maintains the relevant social distancing and hygiene measures for the prevention of COVID-19 infection indicated by the health authorities.

5. In general, the interpersonal security distance will be two meters, except for the use of bicycles, skates or other similar implements, in which case it will be ten meters. Said minimum distances will not be required in the case established in section 2. 6. The corresponding sports federation will issue the proper accreditation to the athletes integrated in it who meet these requirements, considering, for these purposes, the sports license or the High Level Athlete certificate as sufficient accreditation.

Article 9. Other federated athletes.

1. The federated athletes not included in the previous article may carry out training individually, in open air spaces, twice a day, between 6:00 a.m. and 10:00 a.m. and between 8:00 p.m. and 23:00 hours, and within the limits of the municipal term in which they have their residence. For this, if necessary, they can freely access those natural spaces in which they must carry out their sporting activities such as the sea, rivers, or reservoirs, among others. However, if in the practiced sport modality animals participate, the practice can be carried out outdoors, individually, in the place where they remain, by appointment, and during the same period of time.

2. In the case of federated athletes, in adapted sport modalities, the provisions of section 2 of the previous article shall be followed.

3. Likewise, the interpersonal safety distance established in section 5 of the previous article must be respected.

4. The presence of coaches or other auxiliary personnel is not allowed during training.

5. The corresponding sports federation will issue the proper accreditation to the athletes integrated in it who meet these requirements, considering, for these purposes, the sports license sufficient accreditation.

Article 10. Basic training of athletes belonging to professional leagues.

1. Athletes integrated into sports clubs or corporations participating in professional leagues may carry out basic training sessions, aimed at a specific sport modality, individually and in compliance with the corresponding prevention and hygiene measures. For the purposes of the provisions of this order, basic training shall be understood as individualized training, carried out in training centers available to sports clubs or corporations, adapted to the special needs of each type of sport.

2. The basic training of these athletes will be carried out strictly complying with the social distancing and hygiene measures for the prevention of the COVID-19 contagion: interpersonal safety distance of at least two meters, hand washing, use of facilities, sanitary protections, and all those questions related to the protection of athletes and auxiliary personnel of the facility.

3. The corresponding professional league will issue the proper accreditation to the athletes integrated in it who meet these requirements for the relevant purposes.

CHAPTER IV Conditions for opening to the public, carrying out activities and providing services in archives, under any ownership or management

Article 11. Activities and services.

1. The archives will provide their services preferably by electronic means, through requests and requests that will be attended, when possible, by the information, administration and digital reprographic services. The requests will be registered and will be attended in order of reception and will be attended, following this criterion, by the reference and citizen services, who will provide the appropriate information, or deliver the corresponding digital or paper copies, obtained from digital media , up to a maximum of twenty-five units.

2. Notwithstanding the provisions of section 1, when absolutely essential, citizens may request the face-to-face consultation of up to ten documents or physical installation units in which they are located, per working day. These consultations must be carried out in the offices established for this purpose. The archive will communicate, in person or by email, the date and conditions of consultation of the corresponding documents or installation units. The face-to-face services of any kind, requested in person or through an appointment system, will be attended by rigorous order of request.

3. Without prejudice to the provisions of the preceding sections, both in the case of face-to-face and telematic requests, requests for information and copies of documents that must be provided in administrative and judicial procedures will be treated as a priority.

4. If there are exceptional circumstances that justify that requests for access to documents or installation units cannot be met, or any technical circumstance that prevents making the requested copies occurs, efforts will be made to attend to the requests made as soon as possible. This circumstance must be communicated to the interested parties personally or by email.

5. The computers and computer media of the files, intended for the public use of citizens, may not be used by users and researchers. These may, however, use their personal equipment and resources with network connectivity during their stay in the consultation rooms or in those that are enabled for this purpose. The services for consulting special materials will not be provided either.

6. The documents and materials of the files to which users have access in person must be quarantined for a minimum period of ten days before they can be used again.

7. Files that do not have their own spaces and dependencies will not be obliged to provide the on-site services established in this article.

Article 12. Procedure and requirements for citizen access to archives.

1. Citizens who access the archives facilities must take the appropriate measures to protect their health and prevent contagion, as well as comply with the recommendations of the health authorities; maintaining the corresponding interpersonal distance, both in the communication circuits and the demand for administrative services, as well as in the work and consultation rooms, or in any other dependencies and spaces for public use.

2. The holder of the files must make water, soap, disposable paper towels and hydroalcoholic solutions available to those who access them.

Article 13. Measures for the prevention of occupational risks in relation to the personnel of the archives. 1. Without prejudice to the immediate application of this order, the holders or managers of the files must have the protocols and risk prevention measures necessary to guarantee that workers, whether public or private, can perform their duties under the conditions adequate, in any case applying the recommendations of the health authorities.

2. Likewise, they must provide said workers with sufficient personal protection elements, and comply with all applicable risk prevention obligations.

Article 14. Protection, signaling and information elements on de-escalation conditions.

1. The archives must adapt their facilities to guarantee the protection of both the workers and the citizens who access them.

2. Likewise, they must establish the necessary signage in their buildings and facilities, and inform citizens through their web pages and social networks, and those that correspond, where appropriate, to the Administrations or entities that own or manage them.

This ministerial order will enter into force at 00:00 hours on May 4, 2020 and will remain effective throughout the entire duration of the state of alarm and its possible extensions. Madrid, May 3, 2020. – The Minister of Health, Salvador Illa Roca.