Financial aid from Canarian Government to meet rental payments on home rentals: Unofficial translation

Documentation required
How to Claim for help with Rent if you have digital ID – Canarian Government Instruction Video

The following documents shall be attached to the application for aid:

– In case of acting through a representative (representation is only allowed in the electronic filing mode of the request), official document proving the representation.

– Complete copy of the current lease agreement, expressly including the means and method of payment to the lessor. – Accreditation of the payment of the last three monthly payments, unless the contract has a shorter term, in which case the payment will be credited from the beginning of the contract. This documentation must be sufficient so that, where appropriate, the aid can be paid directly to the lessor on behalf of the lessee.

– In case of having a loan (micro loan) granted by means of transitory financing aids of art. 9 of Royal Decree-Law 11/2020, complete copy of the loan contract signed with the bank.

Accreditation of subjective conditions as applicable in each case.

a) In the event of a legal situation of unemployment, by means of a certificate issued by the entity that manages the benefits, which shows the monthly amount received as unemployment benefits or subsidies.

b) In case of cessation of activity of self-employed workers, by means of a certificate issued by the State Agency of Tax Administration or the competent body of the Autonomous Community, where appropriate, based on the declaration of cessation of declared activity by the interested party.

c) Number of people living in the habitual residence:

i. Family book or document confirming a domestic partnership.

ii. Empadronamiento Registration certificate relating to people registered in the home, with reference to the time of presentation of the supporting documents and to the previous six months.

iii.Declaration of disability, dependency or permanent incapacity to carry out a work activity

d) Ownership of property: Nota simple from the property registry index service for all members of the family unit.

e) Responsible declaration of the debtor or debtors regarding the fulfillment of the requirements demanded to be considered without sufficient economic resources according to royal decree-law 11/2020.

2. If the applicant for the application cannot provide any of the documents required in letters a) to d) of the previous section, they may substitute it by means of a responsible declaration that includes the express justification of the reasons, related to the consequences of the crisis of the COVID-19, which prevent such contribution. After the end of the state of alarm and its extensions, you will have a period of one month to provide the documents that you were unable to provide at the point of application.


The purpose of the program is to grant rental aids, through direct award, to tenants of an habitual residence who, as a consequence of the economic and social impact of COVID-19, have temporary problems meeting the partial or total payment of their rent.

Specifically, the program includes in its object the granting of aid to face the reimbursement of transitory financing aid set forth in article 9 of RD Law 11/2020, which adopts urgent complementary measures in the social and economic field. to face the COVID-19 and contracted by tenants of habitual residence, who can not meet their payments.

The aid will be specific and, therefore, may not be applied to any other destination than the payment of the rent, or the cancellation, in whole or in part, of the transitory financing aid regulated in article 9 of RD Law 11/2020. (Micro Loan)

Who is it for? All Citizens who meet the requirements :Individuals who, in their capacity as tenants of an habitual residence, prove to be in a situation of economic and social vulnerability caused by COVID-19, may benefit from the aid of this program.

Excluded from this aid are the tenants of the protected dwellings, awarded by the Public Administration of the Autonomous Community of the Canary Islands on a rental basis. (social housing)

Electronic administration degree:Level 4: Complete electronic processing

These requirements are those set out in art. 5 of RD law 11/2020, namely:
.- be a person who is a tenant of an habitual residence
.- in the case of being an employee, they have become unemployed, receiving ERTE, or have had their working hours reduced due to care reasons or other similar circumstances.-in the case of being a self-employed person, who has suffered a substantial loss of income,

The criteria are as follows:

*The total income of the members of the family unit may not have totaled, in the month prior to the application for the aid, in general the limit of three times the increased IPREM, or in other applicable circumstances:
a. – 0.1 times the IPREM for each dependent child in the family unit. The applicable increase per dependent child will be 0.15 times the IPREM for each child in the case of a single parent family unit.
b. – 0.1 times the IPREM for each person over 65 years of age who is a member of the family unit.
c. – In 4 times the IPREM. In the event that any of the members of the family unit has a declared disability equal to or greater than 33 percent, a situation of dependency or illness that renders them permanently incapacitated to carry out a work activity, the limit established in subsection a) will be four times the IPREM, notwithstanding the accumulated increases per dependent child.
d. – In 5 times the IPREM. In the event that the person obliged to pay the rent is a person with cerebral palsy, mental illness, an intellectual disability with a recognized degree of disability equal to or greater than 33 percent, or a person with physical or sensory disability with a degree of recognized disability equal to or greater than 65 percent, as well as in cases of serious illness that incapacitates the person or his caregiver to carry out a work activity, the limit provided in subsection a) will be five times the IPREM.
(it is accredited with the documents provided for in article 6 of RDL 11/2020 or if it is not possible, because the state of alarm has not ended, by means of electronic consultation or responsible declaration in the request and later, within a month from the moment the alarm state is lifted, documentaryly in the manner provided by prior appointment).
.- And that the rental income plus basic expenses and supplies is greater than or equal to 35% of the net income of the members of the family unit. For these purposes, basic expenses and supplies shall be understood to be the amount of the cost of supplies of electricity, gas, diesel for heating, running water, fixed and mobile telecommunication services, and possible contributions to the community of owners, all of them of the habitual residence that are paid by the lessee
.- That there is no kinship relationship in the first or second degree, or corporate relationship with the lessor natural or legal person.
.- That they do not incur in the circumstances provided for in art. 13 of Law 38/2003 on subsidies,
.- That no member of the family unit is the owner or beneficial owner of a home in Spain under the terms set forth in number 3 of art. 5, RDL 11/2020. A family unit is understood to be that made up of the person who owes the income, his or her legally separated spouse or domestic partner and the children, regardless of their age, residing in the home, including those related for a relationship of guardianship, guardianship or foster care and their non-legally separated spouse or registered domestic partner, residing in the home.

The lessee or any of the people who make up the family unit that inhabits, will not be considered to be the owner or beneficial owner of a home in Spain when they are only entitled to part of a property that has been obtained by inheritance or by transmission mortis causa without a testament. Also exempt from this requirement are those who, although being the owners of a dwelling, prove their it is unavailabe to them due to separation or divorce,


The amount of the aid may be up to a maximum amount of € 900 per month and 100% of the rental income. It may be granted for a term of up to six months, and the first monthly payment corresponding to the month of April 2020 may be included.

In the event of having acceded to a loan by virtue of transitory financing aid, contained in article 9 of the Real Decree Law 11/2020 (Micro Loan etc ), the aid may reach a maximum amount of € 5,400 with which the payment of the rent of the habitual residence will be fully or partially satisfied.

Assessment and evaluation criteria:

The assumptions of vulnerability as a consequence of the health emergency caused by COVID-19 will require the concurrence of the requirements as set out above and the concurrence of the circumstances that determine the situation of supervening economic and social vulnerability will be accredited in the manner provided for in article 6 of Royal Decree Law 11/2020, of March 31, which adopts urgent complementary measures in the social and economical areas to deal with COVID-19.

A payment resolution will be made, agreeing to pay as follows:
– To the beneficiaries who have requested help to pay the rent. The payment will be divided. The first payment will be that of the monthly rent that has already been paid, or that, if not paid, direct payment is authorized to the lessor (the property owner), as appropriate. The successive payments will be made monthly, to the lessee, after having presented the monthly payment receipt already paid, or to the lessor if he presents a document proving the debt.

_ To the beneficiaries of the aid who have availed themselves of a loan by virtue of the transitional financing aid included in article 9 of Royal Decree Law 11/2020, the amount of the aid corresponding to the loan requested will be paid with a maximum amount of € 5,400 with which the payment of the rent of the habitual residence will be fully or partially satisfied.

This will be paid according to the established order of filing date of the application with the complete documentation, by the person requesting the aid.

Means of presentation



Telephone:Those people who do not have the electronic means necessary to make the presentation telematically to the electronic headquarters of the Canarian Housing Institute, may exceptionally manage their application by telephone, through the citizen service number 012 of the Canary Islands Government. Press option 4

For testing and registration purposes, the call will be recorded and the applicant will be asked for the data required in the standard web form, as well as a responsible declaration of the interested party of his identity, the lack of availability of electronic means, the veracity of the data provided by telephone and compliance with the requirements established to access help. The request will be registered, after the telephone agreement of the interested party, by public officials appointed by the ICV. For the purposes of requesting such compliance, the official will make a call to the applicant, to the contact telephone number that he or she would have provided to the 012 service, so that they can identify themselves and give their express consent to this action, so that it is recorded in the proceedings. If there is no response from the applicant, the call will be repeated, twice, at a different time and, at least one of them the following day, if there is no response either, such attempts will be recorded in the file and will be understood as not presented.

.Deadline for submission:Start Date: 5/8/2020 08:00End Date: 09/30/2020 23:59Observations:

  • The deadline for submitting applications is from 08:00 on May 8, 2020, until the credit allocated to this aid is exhausted and, in any case, until September 30, 2020.
  • If, before September 30, 2020, the funds assigned to the aid are exhausted, this will be published on the notice board of the electronic headquarters of the Canary Housing Institute and in the Official Gazette of the Canary Islands, also the day the deadline for submission has ended and the list of grants awarded.